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FAQs

A few questions and answers which may be helpful. If there is anything else you need help with, just drop us an email or fill in my contact form and we will get back to you asap

Which Postal method do you use?

We send all orders by tracked first class delivery so that we can be sure that the pieces that we have worked on with so much care for you to enjoy reach you safely 

Can I return items?

We hope that you will love your purchase from our shop but we do understand that sometimes we all change our minds, so if you would like to return an item, just drop us an email or use our contact form and we will provide you with a return address for you to send your item. We recommend using a tracked service so it gets here and we can issue a refund nice and quickly for you.

Can I cancel my workshop place?

If you need to cancel your workshop place, please let us know with as much notice as possible via email or our contact form. We are happy to offer full refunds, as we wouldn't want to think of anyone out of pocket for a workshop that they cant attend. 

Can I read your Terms and Conditions

Our Terms & Conditions are available here

Can I read your privacy Policy

Our Privacy Policy is available here

We regularly add new products and designs to our shop, so if you would like to keep updated with new work, workshops and craft fairs, sign up and we'll be in touch!

If you'd like, you can find out a little about me and my work on my About page 

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